![]() ![]() Follow any instructions or guidelines they provide to ensure a smooth recovery process. Step 6: Once you have submitted your request for assistance, you can expect a response from the Google support team. Explain that you are trying to recover your Google Authenticator backup without your old phone and outline any relevant information that could assist them in assisting you. Step 5: When reaching out to Google support, it is important to provide all the necessary details regarding your situation. Google usually provides options such as live chat, email support, or phone assistance. Step 4: Select the appropriate contact method based on your preference and availability. This is where you can initiate contact with Google support. Step 3: Look for the ‘Contact us’ or ‘Need more help?’ option within the ‘Using Google Authenticator’ section. This section contains valuable information and solutions regarding the authentication app. Step 2: Once you’re on the website, navigate to the section specifically dedicated to ‘Using Google Authenticator’. This is the central hub for all your account-related inquiries and troubleshooting. Step 1: Start by visiting the Google Account Help Center website. If you are unable to recover your Google Authenticator backup without your old phone, don’t worry! You can reach out to Google support for assistance. Step 6: Follow any instructions given by the support team. Step 5: Provide necessary details and explain your situation. Step 4: Choose the appropriate contact method (chat, email, or phone). Step 3: Click on the ‘Contact us’ or ‘Need more help?’ option. Step 2: Navigate to the ‘Using Google Authenticator’ section. Step 1: Visit the Google Account Help Center website. Step 7: Test the codes on the new phone to ensure they are working correctly.īy following these steps, you can successfully transfer your Google Authenticator to a new device and regain access to your accounts securely and conveniently. Step 6: Verify the transfer by entering the code generated by Google Authenticator on the old phone. Step 5: Scan the QR code displayed on the new phone using the camera on the old phone. Step 4: On the new phone, open Google Authenticator and navigate to the ‘Transfer accounts’ option. Step 3: Tap the option to ‘Transfer accounts’. Step 2: Open Google Authenticator on the old phone and go to Settings. Step 1: Install Google Authenticator on the new phone. Follow these steps to successfully transfer your Authenticator: Transferring Google Authenticator to a new device is a convenient way to regain access to your accounts without relying on your old phone. Method 1: Transferring Authenticator to a new device Method 4: Recovering Google Authenticator from a backup.Method 3: Utilizing backup codes or alternative recovery options.Method 1: Transferring Authenticator to a new device.Usually it works best to disable 2FA then reenable with your new authenticator. You choose whichever you want assuming you want the extra security. Once you have access to your account you will need to either disable 2FA or set up one of the many authenticator apps. This will prvide a number of options to obtain a code or use one of the emergency codes. More likely it will prompt you for a code in which case select the option which is something like I forgot my codes. ![]() If you are lucky this will enable you to view backup codes or disable two step verification. Then on the two step verification section select Manage Settings. ![]() Choose the three bar 'hamburger' menu and select Security Summary. Otherwise, in the Evernote app on your phone go to Settings. ![]() If you still have these stored away then that's the way to go. I guess you did not keep the emergency codes either. ![]()
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